Box Office Hours

Regular Hours
Monday – Saturday – 10am – 6pm
Open 2 hours prior to all performances (including Sundays).

Refund Policy

All ticket sales are final. There are no refunds or exchanges unless a performance is cancelled. Members and season ticket holders (5 performances purchased in the current season) can exchange tickets for an account credit with at least 48 hours notice. Account credit is for the face value of the ticket only. Service fees are non-refundable. Account credit expires on August 31 of the current year.

Third Party Ticket Sellers And Authorized Partners

MayoArts.org is the official ticketing site of Mayo Performing Arts Center. We do not work with or endorse any third party ticket sellers except NJArtsTix.com, Groupon and Goldstar, and our presenting partners including New Jersey Ballet and New Jersey Symphony Orchestra. We DO NOT sell tickets on Ticketmaster.


We are not responsible for any purchases made through third party ticket services. If a performance is cancelled, and you purchased tickets via a third-party ticket operator, you must contact them. Tickets purchased from any other source that are deemed fraudulent will not be accepted and you will not be allowed entry.

Inclement Weather Policy

If a performance goes on even though the weather is poor, the Mayo Performing Arts Center is not required to provide a refund. If a performance is canceled, refunds or exchanges into other performances will be offered. The Theatre will make every effort to notify you in case of a cancellation.

VIP Packages Policy

VIP Packages including Tour Merchandise Packages, VIP Meet & Greet Packages, etc. are a final sale. These types of packages are not eligible for Member/Season Ticket holder exchanges.

Late Seating Policy

Late seating can be disruptive to the performer and to the audience. Latecomers will be seated at the discretion of the artist and the Mayo Performing Arts Center staff. Patrons arriving late for a performance may be required to stand outside the Hall or sit in a pre-designated area of the theatre until intermission or until an appropriate break allows seating without disruption to the performance.

Lost Tickets

The Box Office can reprint your tickets provided you can verify that you have purchased them.

Mail Delivery

MPAC reserves the right to change Mail delivery method to Will Call Pickup on tickets at our discretion requiring patrons to pick up tickets at Will Call.  Tickets changed from Mail to Will Call Pickup must be picked up at the venue with valid Photo ID.

Electronic Recording Devices policy

Cameras and other recording devices are strictly prohibited and may be removed by the Theatre at its discretion. Please silence cell phones prior to entering the Theatre.

Lap Seating Policy

Any person entering the Theatre must be ticketed. Children may sit on parents’ laps but they must be accounted for with a ticket.

Age Restrictions

While we do not have a strict policy on whether or not a child should attend a performance, please note that many of our events are not appropriate for young children. Most comedy shows include language and content for mature audiences only. Just because an artist is “clean” on TV does not mean he or she will be clean in person. Also, we do not recommend that anyone under the age of 3 or 4 attend performances, unless that performance is specifically geared toward that age range. Please respect the experience of the people sitting around you if you plan to bring a young child. Check our Kids Club and Wonder Series for shows geared for families with younger children.

The Box Office can help to determine if a performance is appropriate for your child.

Gift Certificates

Available in various denominations. Contact the Box Office.

Group Sales

Groups of 10 or more can save, depending upon seat location and group size. Some performances do not have group discounts. Cannot be combined with other discounts. Ask for Group Sales: 973.539.0345 ext. 6517.



The orchestra section is accessible to all patrons. The balcony is also accessible by wheelchair via elevator to second floor. If you need special seating arrangements, please advise our box office representatives at the time of purchase.

Assisted listening devices are available upon request.


Our Mission

Mayo Performing Arts Center, a 501(c)(3) nonprofit organization, presents a wide range of programs that entertain, enrich, and educate the diverse population of the region and enhance the economic vitality of Northern New Jersey.

MPAC is grateful to the following donors whose major support helps to sustain the general operating needs of our organization:

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